Payment/Dispatch

Dispatch and payment conditions

Dispatch conditions

The following flat-rate charge is calculated for postage, packaging and the registered and insured dispatch per Deutsche Post AG or Hermes:

Shipping costs, packaging, registered and insured dispatch within Germany:

Deutsche Post:

Leather watchbands 0,00 €

Metal watchbands 4,00 € 1,50 €

Synthetic watchbands 0,00 € 0,00 €

Fittings, exclusive spring bars 4,00 € 1,50 €

Hermes:

Leather watchbands 0,00 €

Metal watchbands 1,50 €

Synthetic watchbands 0,00 €

Fittings, exclusive spring bars 1,50 €

Shipping costs, packaging, registered and insured dispatch within European Union:

Deutsche Post:

Leather watchbands 7,90 €

Metal watchbands 7,90 €

Synthetic watchbands 7,90 €

Fittings, inclusive spring bars 7,90 €

Shipping costs, packaging, registered and insured dispatch outside European Union:

Deutsche Post:

Leather watchbands 9,90 €

Metal watchbands 9,90 €

Synthetic watchbands 9,90 €

Fittings, inclusive spring bars 9,90 €

The dispatch costs charged in the respective currencies GBP, CHF and US Dollars are subject to currency fluctuations and will be listed in your order based on our exchange rate. For the majority of the dispatches you will receive a consignment number via e-mail, which can be used to track the dispatched order. It is possible hereby that the mails containing information on the dispatch are automatically placed in the SPAM folder of the respective e-mail account of the customer. So, please check your SPAM folder regularly. It is indicated on the page of the respective item, within which lead-time the item can be dispatched. The dispatch of items that are available immediately occurs within three working days after receipt of payment. Further preparation times for the dispatch can be viewed under options on the page of the respective item.

Based on our experiences the delivery times after handing the items over to the logistics company are as follows:

in Germany 1 to 5 working days,

in Europe 6 to 10 working days,

and up to 20 working days worldwide.

For orders, which take longer than the stated delivery times, we would kindly ask you to first check the consignment tracking. Should this not provide sufficient information, please contact us via the button delivery delay and fill out the predefined fields. We will then contact you within 2 days by e-mail in line with our service pledge and if necessary initiate an investigation request via our mail service. Further information on this matter can be found under transmission delay.

Payment conditions

Explanation of your payment options at Uhrband24.

Pay in advance by bank transfer and receive a 2% discount

If you select this payment method during the ordering process, a 2% discount will be immediately subtracted from the entire sum excluding dispatch costs, should any be calculated. You receive the necessary bank details for transferring the purchase amount in the order confirmation e-mail. This discount exclusively applies for customers from Germany. As soon as we have received your payment, we will prepare the desired items for dispatch depending on their availability (the respective availability and/or preparation time for the dispatch is stated in the item offer or in your order confirmation). After receipt of payment you will receive a notification per e-mail informing you about the further status of your order.

Payment via cash on delivery (up to 150 Euros exclusively within Germany)- not available currently!

Should you select the payment option cash on delivery, we will send you your order per post depending on its availability (the availability and/or delivery time is stated in the respective item offer and in your order confirmation). Pleases note that due to the additional dispatch expenses an extra surcharge of 5.00 Euros is charged for this payment method. Please keep the purchase amount ready at hand for the postman for when your order is delivered.

Payment via your PayPal account

If you have a PayPal account, you can also use this fast and convenient modern payment method. After completing your order, you will be forwarded to the PayPal payment site to execute the payment process. As soon as we have received your payment, we will prepare the desired item for dispatch depending on its availability (the availability and/or preparation time for dispatch is stated in the respective item offer or in your order confirmation). After receipt of payment you will receive a notification per e-mail informing you about the further status of your order.

Payment by credit card (via PayPal without having to register with PayPal)

PayPal enables payment per credit card, even if you do not have a personal PayPal account. After completing your order, you will be forwarded to the respective PayPal payment site. Make use of this service and pay conveniently using all common credit cards, such as i.e. MasterCard, Visa or American Express. As soon as we have received your payment, we will prepare the desired item for dispatch depending on its availability (the availability and/or preparation time for dispatch is stated in the respective item offer or in your order confirmation. After receipt of payment you will receive a notification per e-mail informing you about the further status of your order.

Bank transfer (via PayPal)

PayPal enables payment per bank transfer, even if you do not have a personal PayPal account. After completing your order, you will be forwarded to the respective PayPal payment site. As soon as we have received your payment, we will prepare the desired item for dispatch depending on its availability (the availability and/or preparation time for dispatch is stated in the respective item offer or in your order confirmation. After receipt of payment you will receive a notification per e-mail informing you about the further status of your order.

Payment by invoice via PayPal

We send you your order together with an invoice. This has to be paid to our partner PayPal within 14 days. Your order will be sent to you depending on the availability of the respective item. The availability and/or preparation time for dispatch is stated in the respective item offer or in your order confirmation. 

Should you have any further queries regarding our dispatch and payment methods, please don’t hesitate to contact us via our contact form.

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